Return Policy
At [almasemporium], your satisfaction is our priority. If you are not fully happy with your purchase, we’re here to help.
Eligibility for Returns
Items can be returned within 7–14 days of delivery (based on your store’s preference).
Products must be unused, in their original packaging, and in the same condition as received.
Certain items such as personal care products, intimate wear, or customized items may not be eligible for returns (unless defective).
Process for Returns
Contact our customer support team at support@[yourstore].com with your order number and reason for return.
Our team will guide you through the return process.
Once the item is received and inspected, we will notify you about the approval or rejection of your return.
Refunds
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable (unless the return is due to our error or a defective product).
Exchanges
We only replace items if they are defective, damaged, or delivered incorrectly. For exchanges, please email us at support@[yourstore].com.
Shipping Costs for Returns
Customers are responsible for paying return shipping costs (unless the item is defective or incorrect).
We recommend using a trackable shipping service for safe delivery.
Contact Us
If you have any questions about our Return Policy, please contact us:
📧 Email: almasemporium.official@gmail.com
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